Freight & Delivery Information

UPS: Sunshine ships orders via UPS. We are not responsible for delays while merchandise is in transit. If your package is damaged, please note the condition and notify Sunshine within 24 hours, otherwise we will not be able to file a claim. REFUSED packages will result in extra freight charges and restocking fees. If you are not present, Sunshine will not be responsible for products left at time of delivery. OPEN & INSPECT ALL PACKAGES UPON DELIVERY. Our shipping department compresses air from foam and fiberfill to provide better shipping rates.

LOCAL DELIVERY: Sunshine offers a LOCAL DELIVERY service within 35 miles of our Cincinnati location. Sunshine also delivers to the greater areas of Columbus, OH, Dayton, OH, Lexington, KY, Louisville, KY and Indianapolis, IN. Please call for more information and to schedule a delivery.

Please note that delivery and times are subject to change. Deliveries are generally made 3 times per week. You will be notified on which day.

LOCAL PICKUP: Please note that if you choose LOCAL PICKUP at checkout, it will state that orders are usually ready to be picked up within two hours. This is during business hours only, and any orders placed outside of our business hours are typically ready to be picked up on the next business day. Custom foam orders are not eligible for the two hour pickup window. Please call if you have any questions.